Your Data Protection Comes First at Kings Game

Kings Game is committed to protecting your personal information and maintaining transparency about how we collect and use your data. When you create an account with us, we collect essential information including your name, email address, date of birth, physical address, and payment details. This information is necessary to verify your identity, process your deposits and withdrawals, and comply with our obligations under the Curacao gaming license (8048/JAZ2019-044).

Your personal data is protected using industry-standard encryption and secure server infrastructure. We do not sell your personal information to third parties for marketing purposes. However, your data may be shared with our payment processors including Visa, Mastercard, Neteller, and cryptocurrency providers (Bitcoin, Ethereum, Litecoin, Dogecoin, TRON) to facilitate transactions and prevent fraud.

You retain full rights over your personal information. At any time, you can request to access, update, or delete your account data. Our support team available through email, phone, Telegram, and live chat can assist with these requests. We typically respond to data requests within 14 business days.

Kings Game retains your personal information for the duration of your account plus seven years following account closure, as required by gaming regulations. This retention period allows us to investigate disputes, comply with tax obligations, and prevent account abuse.

We use cookies and similar tracking technologies to enhance your experience on our platform, remember your login preferences, and analyze site performance. You control cookie settings through your browser preferences. These technologies help us understand how players interact with our casino games, live dealers, slots, and sports betting offerings.

Our privacy practices comply with applicable laws and regulations governing online gaming operators in the United States. If you have questions or concerns about our data handling practices, our Privacy Officer is available through all support channels. We are committed to maintaining your trust through transparent and responsible data management.

Kings Game collects personal information necessary to provide gaming services, verify your identity, process payments, and comply with U.S. regulatory requirements. Account data includes your name, email address, date of birth, and identity verification documents required for account opening and responsible gaming compliance. Payment information encompasses card numbers, cryptocurrency addresses (Bitcoin, Ethereum, Litecoin, Tether, USDT, Dogecoin), and transaction records for deposit and withdrawal processing.

We also collect device identifiers, IP addresses, browser information, and gaming activity data across all Kings Game products: casino games, live dealer games, slots, poker, sports betting, and esports offerings. This gaming activity data creates your transaction history, gaming records, and account activity log.

Your payment data is encrypted and stored on PCI DSS-compliant servers to protect your financial information. This encryption protects you during deposits and withdrawals through Visa, Mastercard, Neteller, and our supported cryptocurrencies. We process all payments through secure payment gateways and never store your complete card data on our servers.

Gaming activity information allows you to track your transaction history across our Evolution-powered live casino, Pragmatic Play and NetEnt slot games, poker rooms, and sports betting platform. This data also helps us detect suspicious patterns that may indicate account compromise or fraudulent activity, protecting you from unauthorized access.

Kings Game shares data only with essential service partners: payment processors, identity verification providers, and gaming platform operators. We do not sell your personal information to marketing companies or other third parties. Law enforcement requests are handled according to U.S. legal procedures and applicable privacy laws.

Data security measures include industry-standard encryption, role-based access controls, regular security audits, and restricted staff access. Retention periods follow regulatory requirements, typically 5-7 years for payment and identity records. You may request access, correction, or deletion of your personal data subject to applicable laws and our legal obligations.

Kings Game operates under Curacao license 8048/JAZ2019-044, ensuring compliance with international gaming standards and data protection requirements.

Kings Game stores all player data on secure servers located across multiple geographic regions to ensure both reliability and protection. This distributed approach means your information remains accessible and defended against localized failures. All personal information, account details, and complete transaction history are encrypted both during storage and when transmitted across networks.

Data retention periods depend on the specific information type and applicable legal requirements in your jurisdiction. Your account information is maintained while your account remains active, plus a reasonable period afterward to support dispute resolution and regulatory compliance. Transaction records, including all deposits, withdrawals, and betting activity, are retained for a minimum of seven years to satisfy financial regulations and licensing requirements under our Curacao license (8048/JAZ2019-044).

Access to stored data is strictly limited to authorized Kings Game employees. Staff members with access to sensitive information complete regular security training programs and sign confidentiality agreements. Our systems use role-based access controls, which means each employee can only view data relevant to their specific job function.

Servers are protected by multiple security layers, including firewalls, intrusion detection systems, and regular security assessments. We conduct periodic penetration testing and vulnerability scans to identify and address potential weaknesses before they become security risks.

Kings Game partners with carefully selected third-party service providers for payment processing and data hosting services. These vendors are contractually bound to maintain the same data protection standards we enforce internally and are audited regularly to ensure compliance.

Encrypted backups are maintained in physically separate, secure locations. This backup system ensures your data remains protected in the event of hardware failure or natural disaster. Backup data follows the same retention schedule as primary data storage.

For questions about data storage, to access your information, or to request additional details, please contact our support team via email, phone, live chat, or Telegram.

At Kings Game, we recognize your fundamental rights regarding your personal data. As a licensed operator under Curacao jurisdiction (License 8048/JAZ2019-044), we comply with international standards for data protection and user privacy.

You have the right to access your personal data at any time. To exercise this right, send a request to our support team via email, phone, live chat, or Telegram. We will provide a comprehensive summary of all information stored under your account, including registration details, transaction history, payment methods on file, and communication records. We typically respond to access requests within 10 business days.

If you discover that any information is incorrect or outdated, you have the right to request corrections. This includes your name, contact details, account settings, and communication preferences. You can update your information directly in your account settings, or contact our support team for assistance with records we maintain.

You can request deletion of your account and associated personal data, subject to applicable legal and regulatory retention requirements. Certain financial and transaction records must be kept for anti-money laundering compliance and dispute resolution purposes. We will delete optional data upon request and provide a clear timeline for complete account closure.

Kings Game allows you to manage your marketing preferences at any time. You may opt out of promotional emails, SMS messages, or push notifications through your account settings or by contacting our support team. This action does not affect transactional communications or account security notifications.

You have the right to lodge a formal complaint with a data protection authority if you believe your rights have been violated. We will also investigate and respond to complaints submitted directly through our support channels within 30 days.

Cookies are small text files stored on your device when you visit Kings Game. We use them to remember your preferences, improve your experience, and track how you interact with our platform. Some cookies are essential for the site to function, while others help us understand user behavior and deliver relevant content.

Kings Game uses cookies for several purposes. Essential cookies keep you logged in, maintain your session, and enable core features like account verification and payment processing. Analytics cookies help us measure traffic patterns and identify which games and features players use most frequently. This includes tracking sessions across Evolution, Pragmatic Play, NetEnt, and our other game providers. This data guides our development decisions and helps us optimize the user experience.

Marketing and performance cookies allow us to show you relevant offers and track campaign effectiveness. These are optional, and you can control them through your browser settings or our cookie management tool. We do not sell your data to third parties, though we may share anonymized analytics with our game providers to improve service quality and develop new features.

Your browser settings let you block or delete cookies, though this may affect site functionality. Most privacy controls offer granular options: you can accept essential cookies while rejecting marketing cookies, for example. If you disable cookies entirely, features like account login, game preferences, and payment processing may not work properly.

Kings Game complies with cookie regulations in the jurisdictions where we operate. We are licensed in Curacao under license 8048/JAZ2019-044 and maintain transparent practices around data collection. Our privacy policy details which cookies we use and why. You can request a full list of cookies by contacting our support team via email, phone, live chat, or Telegram.

Kings Game respects and complies with the General Data Protection Regulation (GDPR) for all players located in the European Union and European Economic Area. While our operations are licensed in Curacao (License #8048/JAZ2019-044), we recognize that GDPR requirements apply to residents of eligible EU jurisdictions accessing our platform.

Your personal data - including name, email address, date of birth, payment information, and gaming activity - is processed lawfully based on your consent or our legitimate business interests. We collect only what is necessary to provide gaming services, verify your identity, prevent fraud, and ensure responsible gaming standards.

• Right to access: Request a copy of your personal data held by Kings Game
• Right to rectification: Correct inaccurate information about your account
• Right to erasure: Request deletion of your data under specific conditions
• Right to restrict processing: Limit how your information is used
• Right to data portability: Receive your data in a structured, portable format
• Right to object: Withdraw consent or oppose certain processing activities

Kings Game retains player data only as long as necessary - typically during active account status and for five years afterward to comply with financial and gaming regulations. Data is stored on secure servers and processed only by authorized staff. We never sell personal information to third parties.

Payment processors including Visa, Mastercard, Neteller, and cryptocurrencies (Bitcoin, Ethereum, Tether, Litecoin, Dogecoin) maintain their own GDPR compliance standards and handle payment data according to PCI DSS and GDPR regulations.

To exercise your GDPR rights, contact our support team via email, phone, live chat, or Telegram. Requests are processed within 30 days as required by law. You have the right to lodge a complaint with your local data protection authority if you believe Kings Game has mishandled your information. Our Data Protection Officer continuously reviews compliance practices.